Every parcel, on one searchable screen.
A live, archivable record of every parcel through the property. Filter by status, room, provider, date — find any package in under five seconds.
Instant search
Type any fragment of a guest name, room or tracking ID — results stream as you type.
Status at a glance
Received, awaiting guest, delivered, archived — each with its own colour-coded chip.
Archive, never delete
Old parcels move out of the way but stay searchable forever for compliance.
A working surface, not a database dump.
The log is designed for the concierge mid-shift — not for an analyst at a desk.
Smart filters
Stack filters for status, provider, date range and shelf location — saved per concierge profile.
Bulk actions
Archive yesterday's delivered parcels, or re-notify a batch of uncollected ones in one tap.
Cross-property view
Group operators see every property's log in one view, scoped by role.
Shelf location
Every parcel is tagged to a shelf — staff find it without rummaging at handoff.
“We replaced four notebooks and a WhatsApp group with one searchable screen.”
Chief Concierge, City Hotel, Riyadh
One platform, every property type.
Explore the rest of the desk.
AI waybill scanning
OCR and LLMs read messy, multilingual waybills with no scan gun required.
Learn moreWhatsApp guest alerts
Branded WhatsApp, SMS and email alerts the second a parcel is logged.
Learn moreSigned chain of custody
Photo or signature on hand-off, with a timestamped audit trail per parcel.
Learn moreConcierge analytics
Per-property and portfolio-wide parcel trends, SLA tracking and hours saved.
Learn moreTry live package log on your next shift.
Free 14-day pilot. One iPad. One desk. Two weeks. Zero risk.