A signed, photographed handoff every time.
Capture a photo or finger-signature on the iPad at hand-off. Every status change is timestamped, attributed and locked to the package — disputes disappear.
Signature on glass
Finger or stylus signature captured in seconds — no paper logbook, no lost slips.
Handoff photo
Optional photo of the guest receiving the parcel for high-value or duty-free items.
Zero dispute resets
Every status, photo and signature is locked to the package and timestamped to the second.
An audit trail built for ownership and insurance.
Every touchpoint is logged, attributable and exportable — ready for any review.
Per-staff attribution
Every action is signed by the staff member on shift via the PIN-based concierge profile.
Immutable timeline
Receive, notify, remind, hand-over and archive events are append-only on each parcel.
Export on demand
Export a single parcel's full audit log as a PDF for insurance or guest enquiries.
“When ownership asks who signed for a parcel six months ago, we have it in two taps.”
Director of Rooms, Luxury Hotel, Doha
One platform, every property type.
Explore the rest of the desk.
AI waybill scanning
OCR and LLMs read messy, multilingual waybills with no scan gun required.
Learn moreWhatsApp guest alerts
Branded WhatsApp, SMS and email alerts the second a parcel is logged.
Learn moreLive package log
Searchable record of every parcel — filter by status, room, provider or date.
Learn moreConcierge analytics
Per-property and portfolio-wide parcel trends, SLA tracking and hours saved.
Learn moreTry signed chain of custody on your next shift.
Free 14-day pilot. One iPad. One desk. Two weeks. Zero risk.