By team · Reception

wassl.ai for reception.

Reception is already balancing check-in queues, key cards, late check-outs and PMS pop-ups. Parcels can't add a tenth tab to the work.

Hotel reception desk
Why it fits

Tailored for reception.

Drop-in app, not another system

Lives on the iPad — no need to alt-tab inside the PMS.

Guest matching that works

Auto-suggests in-house and pre-arrival guests — typos and Arabic-English variants handled.

Audit trail for ownership

Every received parcel is signed, timestamped and exportable for owner reviews.

How a day looks

One shift, on the desk.

  1. 1

    Reception logs a courier drop in the gap between two check-ins.

  2. 2

    Guests are notified automatically — no 'I'll call you when it's here' promises to remember.

  3. 3

    End of shift report goes to the duty manager without anyone writing it.

It folded into our reception workflow on the first day. No training session needed.

Reception Manager, City Hotel, Riyadh

See wassl.ai on your reception workflow.

Free 14-day pilot. One iPad. One desk. Two weeks. Zero risk.